Privacy Policy
Last Updated: January 13, 2026
This Privacy Policy describes how Keyspace Solutions MB ("we", "us", or "our") collects, uses, and protects your personal information when you use our web scraping development services.
1. Information We Collect
Information You Provide
When you request a quote or engage our services, we may collect:
- Name and company name
- Email address
- Project requirements and specifications
- Business information relevant to the project
- Payment and billing information (processed through Stripe)
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
2. How We Use Your Information
We use your information to:
- Provide web scraping development services
- Communicate about your project
- Send quotes and invoices
- Process payments
- Improve our services
- Respond to inquiries and support requests
- Maintain records for business and legal purposes
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area, our legal basis for processing your information includes:
- Contract performance: Processing necessary to provide services you've requested
- Legitimate interests: Operating our business, preventing fraud, and improving services
- Consent: Where you have provided explicit consent
- Legal obligations: Compliance with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers
- Payment processors: Stripe for payment processing and invoicing
- Email services: For project communication
- Form services: Google Forms for quote requests
Legal Requirements
We may disclose your information if required by law or in response to:
- Legal processes or government requests
- Protection of our rights and property
- Prevention of fraud or security issues
5. Data Retention
We retain your personal information:
- For the duration of our business relationship
- As long as necessary to provide services
- To comply with legal obligations (typically 7 years for business records)
- Until you request deletion, where applicable
6. Data Security
We implement reasonable security measures to protect your information, including:
- Encrypted communications
- Secure storage systems
- Limited access to personal information
- Regular security assessments
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
- Portability: Request transfer of your information
- Withdraw consent: Where processing is based on consent
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking
Our website may use minimal tracking technologies. We do not use extensive tracking or advertising cookies. If you fill out forms, those services (such as Google Forms) may use their own cookies as described in their privacy policies.
9. Third-Party Services
Our website may contain links to third-party services:
- Google Forms: For quote requests (governed by Google's Privacy Policy)
- Stripe: For payment processing (governed by Stripe's Privacy Policy)
We are not responsible for the privacy practices of these third-party services.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights including:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell information)
- Right to deletion
- Right to non-discrimination for exercising privacy rights
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
14. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through:
- Our quote form
- Email correspondence from previous communications
15. Data Controller
For purposes of data protection law, the data controller is:
Keyspace Solutions MB
16. Complaints
If you believe your privacy rights have been violated, you have the right to lodge a complaint with your local data protection authority.